How much does a bar
cost?
Your investment in a Christiano Furniture bar will vary
according to your choice of design and materials. We
design and manufacture the finest bars in the world, and
value engineers our products to meet our client's budget
when possible.
Can you manufacture a bar that fits my budget?
We strongly encourage you to share your budget with us. We
will be upfront to let you know whether we can create the
bar you envision or how we can value engineer it to fit
your budget whenever possible.
How long does it take
to build a bar?
Our bars are built to meet the most demanding standards
and therefore take time. We like to ask for 10-12 weeks
lead time if the bar isn't in stock, but special
circumstances on your part might be considered to shorten
the process, as we are well aware of the importance to you
of meeting opening day deadlines. We strive to help make
your venture a success and to facilitate things on your
end we will respect shipping deadlines we have agreed upon
at beginning of production.
How do I get started?
The first thing would be to give us a call, e-mail or use
live chat. During this discussion, we will ask you to tell
us about your project, and ask you questions to help us
understand your vision.
Why would I have you
build the bar and not someone local?
Being one of the very few millwork companies specializing
in bars, we have made all the errors that are inevitable
when creating such a particular expensive piece of
furniture. Our bar top will not crack, equipments will fit
perfectly, your patrons will be comfortable, the bar will
attract the eye and be an incredible focal point, and your
bartender(s) will be as efficient and productive as can
be. We receive orders from all over the world from clients
that know of our quality! We have built bars and shipped
them to places as far away as Russia, Europe, Japan,
Iceland, Mongolia, South and Central America, and all over
the United States.
Where can I see one of
your bars?
We have built several bars all over the United States and
the world since 1978 and we would be glad to direct you to
a bar in your location if possible.
Do you warrant your
bars?
Yes. Our bars are built to meet the highest standards and
meant to last a lifetime and more.
How do I get my bar?
Once the bar is finished, each piece is carefully packed
into custom wooden crates. Free space is filled with hard
cartoon to protect the bar to the maximum. The bar is then
shipped to you at a cost depending on location and size.
We can consult with your contractor or yourself to guide
you through the install which would be very easy
installation.
How soon will I receive
my merchandise?
We do all we can to ship your items as quickly as
possible. While most items are in stock and delivered
within 2 weeks, you have to allow at least 4-5 weeks for
some items to arrive. All our items require careful
packaging for protection. Unless paying via Paypal or
check cards, the value of your order will not be deducted
from your credit card till the order is dispatched.
Why you do not offer "free shipping" like other
online furniture stores?
As a matter of fact, "free shipping" service that some
online furniture companies offer is never free, these
businesses break even on their costs of shipping and
handling by overcharging their customers, especially that
in their plans, they consider shipping fees to the remote
areas. We believe this is unfair to assume and include the
same shipping fees for all locations in our prices. Some
businesses think that by artificially inflating their
shipping and handling costs, they can really boost their
profits. The truth is, high shipping fees are
traditionally one of the major reasons people decide
against purchasing products online. Today's online
consumers tend to be a lot savvier about the true costs of
shipping and handling than some businesses might think.
Having to choose between free shipping service and lower
prices, we chose lower prices!
How do you prevent damage to the merchandise?
All Christiano Furniture products are carefully packaged
and inspected prior to shipping. All damage claims
should be noted with the delivery carrier. If concealed
damage is found after delivery, please contact us.
Notification of concealed damaged claims must be made
within 5 days of delivery. We will be glad to process your
request to replace your lost or damaged orders as quickly
as possible.
What can I expect from the freight company upon
arrival?
On all freight orders, the shipping company will contact
you and deliver your items to your front door or garage of
your home. Please make all necessary arrangements to
assist with the delivery of your package. If you require
additional handling, (inside
delivery, for example) this is not included in the
shipping price. You will have to request the
additional handling directly with the freight company and
pay the additional charge directly to them.
What if the product arrived damaged?
We have a whole set of emergency-processing mechanism.
When you pick up the product, please open the package in
front of the freight company staff. Should you find the
products damaged, you may ask the staff to issue a product
damage certification. Then please contact Christiano Furniture as soon as you can.
Can I request using my own carrier?
Yes, many of our customers prefer using their own local
carriers.
How do I become a testimonial ?
We love to hear about how you enjoy our products. Send
us your photos with your new furniture item,
your name and location.